Shipping policy

We ship our packages through a courier here in Toronto, which then dispatches orders through a variety of carriers. If you are in the United States, your order will be delivered via USPS. If you are in Canada, your order will be delivered by Canada Post - when you check out you will select which. All other orders are shipped via Canada Post. Please see our FAQ for estimated delivery times.

You will be notified of your tracking number, if available, once your order has been shipped.

Orders are packed within 5 days of order being processed.

We are not responsible for any packages lost in the mail, or for any damage caused in transit.

Please note that all duties and customs fees are at the customers expense.

We will not issue refunds on postage for any courier, or postal carrier negligence.